Do you remember McKenna & Brown Ltd?
They began with an enthusiasm and passion for the services and products they offered. In 1979 I took an apprenticeship with the service centre in Redcar. My Manager enquired what speciality I would like to cover -
Today the products are 40,000 times more reliable but still more customers ask for help. Calling a national service engineer to correct a user error can be costly. They don't really have time to sit with you and explain what went wrong, nor the inclination to get the best from your equipment. This is where I believe there is a local market. With 40 years of experience and access to up-
Flat panel television and recorders have been my speciality for the last 7 years whilst the manager at Leonards Electricals but the nature of the industry required me to keep familiar with computers, networks, microwaves, vacuum cleaners, and all manner of small domestic appliances.
David Everitt -